Other Services

Royalty TPA Services

We offer Product development, Medical Case Management, Ongoing Network Management, and more.

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+962 6 551 6160

Features of Service

In the healthcare industry, we are a ubiquitous and indispensable partner, serving a multitude of functions and adapting to various forms to help our clients achieve their business objectives.

We specialize in delivering exceptional outcomes, effective cost containment, enhanced user experiences, and sustainable growth. By seamlessly integrating into our clients’ operations, we support them through key moments of decision-making and enable them to achieve their goals with precision and efficiency.

Our comprehensive suite of value-added services encompasses a wide range of essential solutions; all designed to enhance business performance and foster long-term partnerships.

These services are as follows:

Product Design and Development

Tailoring innovative healthcare products to meet evolving market demands and client needs.

Underwriting Enhancement and Support

Streamlining underwriting processes, offering expert guidance, and improving efficiency to ensure optimal risk management.

Additional Services We Provide:

Retrospective Assessment and Review Implementation

Analyzing historical data to identify trends, improve future strategies, and optimize the effectiveness of healthcare plans.

Additional Tailored Solutions

Providing customized services and solutions that are tailored to the unique needs of each client, ensuring maximum value and alignment with business goals.

Data and Claims Management, including Reporting

Streamlining contracting processes to ensure efficiency, cost-effectiveness, and alignment with healthcare industry standards. Empowering clients with accurate, real-time data and insights for proactive claims management and informed decision-making.

Ongoing Network Development and Management

Conducting thorough evaluations of providers to ensure high standards of care, compliance, and quality assurance. Continuously expanding and refining provider networks to ensure broad access to high-quality healthcare services.

Additional Services We Provide:

Contracting Optimization

Streamlining contracting processes to ensure efficiency, cost-effectiveness, and alignment with healthcare industry standards.

Comprehensive Provider Assessments

Conducting thorough evaluations of providers to ensure high standards of care, compliance, and quality assurance.

Elevate Provider Relations

Cultivating strong relationships with healthcare providers to foster collaboration, improve outcomes, and ensure service excellence.

Medical Case Management Support

Providing expert medical case management to navigate complex healthcare situations, ensuring optimal care coordination.

Additional Services We Provide:

International Medical Case Handling

Supporting clients with medical case management across borders, ensuring access to quality care regardless of geographic location.

Quality Control and Assurance

Implementing rigorous quality assurance processes to ensure consistency, accuracy, and compliance across all healthcare services.

Medical Protocol Management Enhancement

Optimizing and standardizing medical protocols to enhance care delivery, reduce variations, and improve patient outcomes.

Reliable and Accountable Customer Service

Offering dedicated responsive customer service that fosters trust and ensures client satisfaction at every touchpoint.

Additional Services We Provide:

24/7 Helpdesk Support

Providing round-the-clock support to address urgent client needs, ensuring immediate resolution of issues and concerns.

Logistics Management

Offering dedicated responsive customer service that fosters trust and ensures client satisfaction at every touchpoint.

Training Services

Offering comprehensive training programs for healthcare professionals and administrators to improve competency and operational efficiency.

New Key Services:

Integrated Care Coordination

Facilitating the coordination of care across different healthcare providers and specialists to improve patient outcomes and reduce fragmentation.

Health & Wellness Programs

Offering preventative health services and wellness initiatives that promote employee well-being and reduce healthcare costs in the long term.

Healthcare Technology Solutions

Implementing cutting-edge technologies, including electronic health records (EHR), patient management systems, and AI-driven solutions, to enhance operational efficiency and care delivery.

Regulatory Compliance and Risk Management

Providing expertise to ensure adherence to healthcare regulations and standards, minimizing risks, and ensuring the security and privacy of patient data.

We are not just service providers; we aim to be trusted a strategic partner who are deeply invested in our clients’ success. Our goal is to establish lasting, meaningful relationships that go beyond transactional engagements, helping our clients navigate an ever-evolving healthcare landscape and achieve sustainable growth and excellence.